Returns & Exchanges
At Eddie's Hang-Up Display, we want you to be completely satisfied with your purchase. If a product does not meet your expectations, we offer a 30-day return policy on most display items and retail supplies.
Return Process
- 1.Request Authorization
Contact our customer service team to obtain a Return Merchandise Authorization (RMA) number before shipping any items back to our warehouse.
- 2.Prepare Your Package
Ensure all items are in their original, unused condition and packed securely in the original packaging to prevent damage during transit.
- 3.Ship the Items
Affix the RMA number clearly to the outside of the box and ship the package via a trackable carrier to our designated returns department.
- 4.Receive Your Refund
Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days, minus any applicable restocking fees.